For complete peace of mind, a Customer Service operative will contact you prior to your items being shipped.
From here, all purchases are insured by our independent insurance company whilst in transit, and you can track the location of your parcel every step of the way
here.

The Express Post system is door to door and the item must be signed for upon delivery.
You’ll need to ensure that someone will be at the delivery address to do this. If no one is available to sign for the delivery of your item, a notification card will be left in your letter box, letting you know which outlet you can collect your item from and the time it will be available for collection.