Customers are entitled to (1) free resize with the purchase of any ring. The resize must be redeemed within 30 days of purchase. If the product must be returned via post to Nina's Jewellery for adjustment, the customer is responsible for shipping costs one way, and Nina's Jewellery will provide complimentary shipping to return the item. Products shipped back to Nina's Jewellery correctly packaged and addressed will be fully insured by Nina's Insurance.
To arrange to have your ring resized, please contact us first via LiveChat, email, or 1800 878 997.
Nina's Jewellery is happy to assist you with confirming the required size for your ring, however, once the size is confirmed and the ring adjusted, Nina's Jewellery is not responsible for any customer error or change of mind. Any additional resize as a result of either of these situations will be at the customer's cost.